top of page

Terms and Conditions

Terms and Conditions for Virtual Assisting

Welcome to Virtual Assisting (“Company,” “we,” “us,” or “our”). By accessing or using our services (“Services”), you agree to comply with and be bound by the following terms and conditions (the “Terms”). If you do not agree to these Terms, please do not use our Services.

 

1. Definitions

Client: The individual or entity utilizing the Services.

Services: Virtual assistance services provided by the Company, including but not limited to administrative, creative, and technical support.

Agreement: Refers to these Terms and any related contracts or agreements between the Company and the Client.

 

2. Scope of Services

The Company provides virtual assistance as agreed upon by both parties in the service agreement.

Services are provided remotely and do not include in-person engagements unless explicitly agreed.

Specific deliverables, timelines, and service rates will be outlined in the service agreement or statement of work.

 

3. Client Responsibilities

The Client must provide accurate, complete, and timely information and materials necessary for the Company to perform the Services.

The Client shall not use the Services for any unlawful or unethical activities.

The Client is responsible for ensuring the security of their data, credentials, and sensitive information provided to the Company.

 

4. Fees and Payment

Fees for Services will be outlined in the service agreement and must be paid as specified (e.g., hourly, flat rate, or subscription).

Payments are due upon receipt of the invoice unless otherwise specified.

Late payments may incur penalties or interest at a rate of specify percentage per month.

 

5. Confidentiality

The Company agrees to maintain the confidentiality of the Client’s sensitive information and will not disclose such information to third parties without prior consent.

The Client agrees to keep confidential any proprietary information provided by the Company.

 

Intellectual Property

Ownership of any work product created by the Company as part of the Services will be outlined in the service agreement.

The Company retains ownership of all tools, templates, and methods used to provide the Services.

 

7. Termination

Either party may terminate the agreement with 15 days written notice.

The Company may terminate immediately if the Client breaches these Terms or engages in unlawful activity.

Upon termination, all outstanding payments must be settled within 15 days.

 

8. Limitation of Liability

The Company is not liable for any indirect, incidental, or consequential damages arising from the use of our Services.

The Company’s liability for any claim arising out of this Agreement shall not exceed the amount paid by the Client for Services in the preceding 2 months.

 

9. Indemnification

The Client agrees to indemnify and hold the Company harmless from any claims, damages, or expenses (including legal fees) arising out of the Client’s use of the Services or breach of these Terms.

 

10. Service Availability

The Company does not guarantee uninterrupted or error-free operation of the Services but will make reasonable efforts to ensure reliability and availability.

 

11. Changes to Terms

The Company reserves the right to modify these Terms at any time. Any changes will be communicated to the Client via website update. Continued use of the Services constitutes acceptance of the updated Terms.

 

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom.

 

13. Entire Agreement

These Terms constitute the entire agreement between the Company and the Client regarding the use of Services and supersede any prior agreements.

bottom of page